Privacy Policy

Information We Collect

When you engage with our mobile game architecture education programs, we collect information that helps us provide better learning experiences. This includes personal details you share during enrollment, technical data from your interactions with our learning platform, and academic progress information.

• Contact information including postal address at 2/9 Chapel Rd S, Bankstown NSW 2200
• Technical information such as device type, browser details, and learning platform interactions
• Academic progress data including assignment submissions, quiz results, and project portfolios
• Communication records from emails, phone calls, and support interactions
• Payment information when processed through secure third-party providers

How We Use Your Information

Your information helps us deliver quality education and maintain contact throughout your learning journey. We use this data to customize course materials, track academic progress, and provide relevant career guidance in mobile game development.

Communication purposes include sending course updates, assignment feedback, industry news relevant to game architecture, and information about upcoming program intakes scheduled for late 2025 and early 2026.

• Personalizing learning experiences based on your background and goals
• Providing technical support for our online learning platform
• Maintaining academic records and issuing completion certificates
• Sending relevant industry updates and career development resources
• Processing applications for our comprehensive programs starting autumn 2026

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share limited information with trusted service providers who help us deliver educational services. This includes our learning management system provider, communication platforms, and assessment tools.

Legal requirements may necessitate disclosure if required by Australian privacy laws or court orders. We'll notify you of such requests unless legally prohibited from doing so.

Your Privacy Rights Under Australian Law

Under the Privacy Act 1988 and Australian Privacy Principles, you have significant control over your personal information. You can request access to data we hold about you, ask for corrections to inaccurate information, and in many cases, request deletion of your records.

• Access your personal information and academic records at any time
• Request corrections to incorrect or outdated information
• Ask for deletion of your data, subject to legal retention requirements
• Opt out of non-essential communications while remaining enrolled
• File complaints with the Office of the Australian Information Commissioner
• Withdraw consent for optional data processing activities

To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing changes.

Data Security and Protection

We implement multiple layers of security to protect your information. Our systems use encryption for data transmission, secure servers with regular security updates, and access controls that limit who can view your information.

Physical security measures protect our Bankstown facility, and we conduct regular security audits of our digital systems. Staff receive ongoing training about privacy protection and data handling responsibilities.

Data Retention and Storage

We keep your information for as long as necessary to provide educational services and meet legal obligations. Academic records are typically retained for seven years after course completion, while general contact information may be kept longer if you've consented to receive updates about new programs.

Data is stored on secure Australian servers, with some backup systems located in other jurisdictions with adequate privacy protection. International data transfers comply with Australian privacy law requirements and include appropriate safeguards.

• Academic transcripts and certificates: Retained permanently for verification purposes
• Assignment work and project portfolios: Seven years after completion
• General contact and enrollment information: Five years after last contact
• Payment records: Seven years as required by taxation law
• Communication logs: Three years unless part of formal complaints

Cookies and Online Tracking

Our website uses essential cookies to maintain your session and remember preferences within our learning platform. We also use analytics cookies to understand how students navigate course materials and identify areas where we can improve the learning experience.

You can control cookie settings through your browser, though disabling essential cookies may limit functionality of our learning platform. We don't use cookies for advertising purposes or share cookie data with advertising networks.

Policy Updates and Changes

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email to enrolled students and prominently displayed on our website.

Continued participation in our programs after policy updates constitutes acceptance of the revised terms. However, we won't apply changes retroactively to information collected under previous versions without your explicit consent.